FAQs

 

1. How can I contact you?

You can reach us by email at saasivityofficial@gmail.com. We strive to respond to all inquiries within 24 to 48 hours.

2. What is your refund policy?

We offer a 30-day refund policy. This means you have 30 days from the date of receiving your product to request a refund.

3. How do I request a refund?

To initiate a refund, please contact us at saasivityofficial@gmail.com. We will guide you through the process.

4. How long does it take to process a refund?

Once your refund request is approved, it may take up to 10 business days for the funds to appear in your account, depending on your bank or credit card provider.

5. Can I return a product if I change my mind?

Our refund policy allows you to keep the product as well as get a refund. So you got nothing to lose.

6. What if my product is damaged or defective?

You will not receive a damaged product at all times as it is a digital product.

7. Do you offer international shipping?

Yes, we offer international shipping. Shipping times and costs may vary based on your location.

8. How can I track my order?

You're order shouldn't take long at all, it should be immediately after your purchase as it's a digital product. Just make sure to check your emails. So there should be no need to track your order.

9. What payment methods do you accept?

We accept various payment methods, including major credit cards and PayPal. All transactions are processed securely.

10. Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed for shipping, we may not be able to make changes.